AI News

Intercom vs Zendesk: Comparing features, integrations, and pricing On the other hand, Intercom lacks many ticketing functionality that can be essential for big companies with a huge client support load. In a nutshell, none of the customer support software companies provide decent assistance for users. Now, their use cases comprise support, engagement, and conversion. As […]

5 Examples of Natural Language Processing NLP We’re helping clients seize the insight-driven advantage with cognitive capabilities every day, around the world. Our cognitive offerings are tailored for issues that are unique to individual industries and can be integrated with other Deloitte solutions. Plus, we help our clients tap into an ecosystem of vendors and

‎App Store: Robat: AI chatbot assistant They can group customers based on their issue type and, when needed, route them to agents. Restaurants like Next Door Burger Bar use conversational agents to help customers order their meals online. Customer service bots allow companies to scale their services at low cost but, more than that, meet changing